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PestPin

Help & FAQ

How can we help?

Quick answers about how PestPin works for homeowners and pest control companies. Still stuck? Email [email protected] and we reply within one business day.

For homeowners

Is PestPin free to use?
Yes, completely. Homeowners never pay to search, compare license-verified companies, read reviews, or request a quote. We earn from the pest control companies, not from you.
How does matching work?
You tell us your city and pest problem, and we route your request to one license-verified local company, never a list of five. Your details are never resold. If you picked a specific company, it goes to them; otherwise we match you to a verified pro serving your area.
What happens after I request a quote?
The matched company contacts you by phone, text, or email to discuss the problem and give you a price. There's no obligation. Most reputable companies reach out the same or next business day.
What if nobody contacts me, or I don't like the quote?
Request another match, it's free, and we'll route you to a different verified company. If something went wrong, tell us and we'll make it right.
Do you show prices?
Yes. Every pest has a cost guide with typical U.S. price ranges, and city pages show local cost context. Exact pricing comes from the company after they assess your specific situation.

Trust & verification

How do you verify pest control companies?
We match every company to an active license on its official state licensing board and re-check the rosters daily. A company whose license lapses is removed automatically. See how we verify for the full process.
Are the reviews real?
Yes. We only publish genuine reviews and moderate every one before it goes live. Ratings cannot be bought, and payment never removes or alters an honest review.
How do I report a wrong listing or a bad review?
Email [email protected] with the company name or profile link. We investigate wrong details, dead links, and reviews that violate our policy, and we suspend listings when a license can't be validated.
How do I request that my data be deleted?
Email [email protected] from the address you used, or see our Privacy Policy. We honor access and deletion requests under CCPA/GDPR.

For pest control companies

How do I get listed or claim my listing?
If your license is on your state board, you may already be listed, search your business and claim it free. Not listed yet? Add your business. Claiming is always free.
How much does it cost, and can I cancel?
Listing is free. You pay a flat fee only per exclusive lead, never a subscription to receive leads. Optional monthly placement plans are month-to-month with no contract, cancel anytime. See pricing.

Still need help?

Email [email protected]. We answer every message within one business day.